No matter if you’re the owner of a beauty salon or fast food takeaway, or the manager of an office building or warehouse space, you’ll know how important it is to keep your premises safe.

Managing risks when you’re in the building is, 9 times out of 10, pretty straightforward, but it can be more difficult during prolonged closures, like during your Christmas shutdown, for example.

If you’re one of the many companies implementing a week (or two-week) long closure for the festive period, you should familiarise yourself with the potential problems this can bring and do everything you can before rolling down the shutters to protect your property and fulfil your duty of care.

In this blog, our expert insurance brokers at Rigby Financial share some of the most common challenges commercial buildings face during Christmas shutdowns, and everything you can do to prevent them.

Frozen and burst pipes

With plummeting, sub-zero temperatures, frozen pipes are a problem for every property owner, and insurance claims for burst pipes have been known to skyrocket during the winter months.

It can be easily monitored when you’re still in the office, but when you close up for Christmas, the issue can quickly spiral out of control – leading to ruptures and costly repairs.

Before you go home for Christmas, you should take the following steps to avoid returning to any nasty surprises:

  • Turn off your water
  • Check that water tanks and pipes are well-insulated
  • Set the heating to a low level

Flooding and other storm damage

Here in the UK, we’re no strangers to a winter storm or two.

Whether it’s heavy rain and gale-force winds, or a snowstorm brought on by a cold snap, unfortunately, there isn’t much you can do as a business owner to protect your premises against extreme weather damage, especially if it’s vacant during Christmas and New Year.

Weeks before you head off, make sure to inspect your roof for any damage or missing tiles and arrange for any repairs, if necessary, to prevent water damage, mould, and – worst case scenario – structural damage.

You should also make sure your gutters are clean and free from debris, as blocked gutters can lead to inefficient drainage and, ultimately, flooding.

Fires

In the UK, there were around 7,000 workplace fires recorded in 2023/24, with some of the most common causes being faulty appliances and leads, and misuse of appliances.

As a business owner, ensuring fire safety is your responsibility, but it is, of course, difficult to monitor risks whilst you’re away from the office.

Before shutting up shop, make sure that everything that can be switched off, is switched off (including any Christmas decorations), test your fire alarms are working properly, and make sure you have all the correct fire safety equipment.

Theft

Vacant retail establishments, offices, and warehouses are prime targets for thieves during the festive period. And research shows that properties without security measures in place are five times more likely to be affected.

To reduce the likelihood of a burglary, make sure that:

  • All windows, doors, and other entry points are shut and locked
  • Your CCTV is in good working order and left active whilst your building is empty
  • Your property alarm is activated, if you have one

You can also put your lights on an automatic timer to give the impression that your building is occupied, but make sure that all your electrical equipment is working properly and that sockets aren’t overloaded to avoid the above issue!

Have you got commercial building insurance in place?

Regardless of the measures we take, problems can crop up regardless.

But with a commercial building insurance policy in place, you can rest assured that your commercial property is protected against a whole host of issues – like fires, theft, and weather damage – even during your annual Christmas shutdown.

To find out more about commercial building insurance at Rigby Financial, get in touch with our expert insurance brokers today by calling 01744 886 077 or emailing enquiries@rigbyfinancial.co.uk and we’ll be in touch with further information.

About the author

Andrew Rigby

Andrew Rigby

LinkedIn profile Managing Director – General Insurance Division

Andrew has been involved with the business for over 20 years and oversees the day to day running of the General Insurance section. He actively manages a portfolio of commercial and high net worth...

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    A Webster
    2 days ago
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    Always polite, efficient and helpful
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    J Best
    23 days ago
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    I cannot recommend Rigby Financial enough. Both Jeremy and Josh have helped me with my financials and helped to explain all of the confusing technical terms so that it's all less daunting! Jeremy is extremely responsive and is always on hand to answer any of my questions. Being a first time buyer, Josh has been unbelievably prompt with his emails and keeps me updated at every stage, answering all my somewhat daft questions and putting my mind at ease. Thoroughly recommend!

    Owner's reply
    Thanks Jess, glad we’ve been able to help you unravel the jargon to make it clear and understandable. 👍🏼
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    L Winter
    24 days ago
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    Always great service from Rigby. Very responsive to questions and queries. Would highly recommend.

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    Thanks Lisa, it’s an absolute pleasure supporting you and your business 👍🏼
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    M Best
    29 days ago
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    As a complete novice on the process of buying a house, Rigby Financial have taken all of the worries and concerns out of my hands and guided me clearly throughout the process. Josh has kept in contact throughout, answered all of my questions promptly and shown a professional and friendly approach at all times. I would highly recommend Rigby Financials for anyone needing expert, informative advice & guidance, all given in a very relatable manner.

    Owner's reply
    ☺️Well isn’t this a lovely review - thanks Mandy! We try our hardest to make things as simple & stress free as possible, so it’s great to hear Josh has offered his usual first class service…..we’re only sorry he’s not available to help unpack boxes too 🤣! Wishing you lots of happiness in your new home .
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    G Grocott
    36 days ago
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    Fantastic experience with Rigby Financial. Josh was a great help throughout the whole process — professional, knowledgeable, and always quick to respond to any questions I had. The team made everything straightforward and easy to understand, and the service was excellent from start to finish. I’d highly recommend Rigby Financial to anyone looking for friendly, reliable advice.

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    Thank you for such great feedback 👍🏼 we are really pleased you have been happy with the service provided.
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    220 days ago
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    Excellent professional and personal service. I have used Rigby for many years and they have always served our business well.

    Owner's reply
    Thank you, CarolineM! So good to hear that our service has met your expectations over the years. It means a lot to have your trust and continued support.
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    T Lift Engineering
    318 days ago
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    As a business, we have used both the Insurance and Financial services of Rigby Financial for many years now. They take care of our Business Insurance, Cyber Insurance, Motor Trade Insurance, Company Pension Scheme, Group Life Cover, Private Medical Cover, Financial Investments and Employee Financial Planning Advice and we have always found them to be both efficient and highly professional in all aspects of the services provided. They take great interest in the specific needs of our business and have always given us clear well informed up to date advice to ensure we are well protected in a world that is ever changing. Our account managers are friendly, helpful and always available when needed. Outside of the business relationship, on a personal level I use Rigby Financial for my private home and car insurance along with their pension planning, investments and life cover. I would have no hesitation in recommending the services of Rigby Financial to both businesses and private individuals.

    Owner's reply
    Wow 🥰 thank you for such an amazing review, we are really glad to hear you feel looked after and it’s great knowing that you are happy with our service👍🏼
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    L Kissock
    331 days ago
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    We have been using Rigby Financial for many years. We have always received excellent service from Kieron and the team, they are so helpful and efficient. The team consistently provides correspondence that is both clear and concise, ensuring that communication is straightforward and easily understood. They are diligent in making certain that we always have the appropriate cover in place, giving us peace of mind that our requirements are thoroughly met. We would not hesitate to recommend Rigby Financial to anyone looking for a reliable insurance company.

    Owner's reply
    Thanks for the great review Lee, good to hear Kieron and the team are looking after you well👍🏼
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    C Danby
    341 days ago
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    I have used Rigby Financial for many years for both our business insurances and also at home. They are really easy to deal with, always proactive and make our insurance dealings very simple.

    Owner's reply
    Thanks Carl, great to hear we’re giving you the support you need for all your insurances.
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    A Halstead
    343 days ago
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    We have used Rigby for many years both personally and professionally with our companies. Throughout that time we have always received an excellent service from all the team. From day one Jeremy has always been extremely helpful, friendly and approachable. He has kept us well informed about our products and we appreciate the personal touch that Rigby provide and how knowledgeable and professional Jeremy is and always value his advice. We would highly recommend.

    Owner's reply
    So good to hear Amy, thank you!
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    O Phillips
    343 days ago
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    I have dealt with Rigby for a number years whilst building and operating my property business. They facilitated insurance on single dwelling properties to large multi unit development projects. I can always rely on them to sort the insurance side of my business, with minimal oversight or need for my involvement. I feel confident in recommending them to anyone.

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    Thank you for such a positive review👍🏼
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    J Harrison
    344 days ago
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    I have used Rigby Financial for a few years now with multiple policies. Great customer service and prompt with finding the best renewal price every year

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    Thanks Jamie good to hear you’ve been pleased with the service.
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    D Chana
    344 days ago
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    We own Bold Vets in St Helens and working with Rigby Insurance has been a godsend, taking all of the stress away from ensuring we’re covered for every eventuality. They’re straightforward, professional but friendly. Everything a family run business should be! They’ve helped us with everything from car insurance to more specialist veterinary practice cover. We highly recommend Andrew and the team and wouldn’t go anywhere else.

    Owner's reply
    Thanks David it’s really good to work with you guys and lovely to get such positive feedback👍🏼
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    E Honey
    344 days ago
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    We’ve been using Rigby Financial for many years and have always received excellent service. Kieron has been consistently helpful, professional, and approachable, making sure we have the right cover in place and explaining everything clearly. It’s reassuring to know we can rely on them year after year, and we wouldn’t hesitate to recommend Rigby Financial to anyone looking for reliable insurance and outstanding customer care.

    Owner's reply
    Thanks for the great review
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    A Hunter
    345 days ago
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    We have relied on Rigby Financial for all our business insurance needs for the past 10 years. Both Kieron and Jeremy consistently deliver excellent service, and their expertise and support are truly exceptional

    Owner's reply
    Thanks for a great review
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    J Faulkner
    345 days ago
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    Arcoframe has used Rigby Insurance for nearly 20 years, and the level of service we've received has always been excellent. They handle all of our insurance needs, including our fleet of vans as well as buildings and contents insurance. Our main point of contact throughout the years has been Keiren, who has consistently gone above and beyond to assist us. He’s always been helpful, knowledgeable, and quick to respond whenever we’ve needed support or advice. We highly recommend Rigby Insurance to any business looking for a reliable and professional insurance partner.

    Owner's reply
    Thanks for the great review
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    P Turner
    345 days ago
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    Rigby Financial has been handling our insurance for many years, and Kieron and his team are always responsive, professional, and readily available whenever you need assistance.

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    Thanks for the great review
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    T Buckley
    345 days ago
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    I've used rugby financial since I set my business up 15 years ago supply me with all our insurances the team is always happy to help with an any questions.an if they don't know the answer they find it out for you ,I can't recommend them enough ,give them a call today 😁

    Owner's reply
    Thanks Tom for the fantastic review 👍🏼
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    J Stevenson
    345 days ago
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    Great Service, always very helpful and a great price.

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    Thank you for the review
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    J Mcknight
    345 days ago
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    Jeremy has been helping me over a number of years from preparing pensions and savings to ensuring I am making best use of my funds. Everything is proactive and reviewed annually. If I have any questions they are answered immediately.

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    Thank you for the great review, its really good to hear our clients are pleased with the service they receive.
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    E Ross
    345 days ago
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    Great service, quick responses.

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    Thanks for the review
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    P Livesley
    345 days ago
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    I have used Rigbys for over 20 years. Very competitive, always do there best. Speedy service. I can highly recommend them.

    Owner's reply
    Thank you for the great review.
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    T Whitehead
    697 days ago
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    Having dealt with Rigby Financial for over 10 years I now use them for a number of services both personally and commercially. Always a pleasure to deal with, offering reliable advice and professional service with a personal touch.

    Owner's reply
    Thank you for the great review Tom 👍🏼
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    K Sanderson
    778 days ago
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    When we were looking to replace our insurance advisor our criteria was to have a more personal service and deal with the same person and not a call centre, Rigby Financial was exactly what we were looking for. No matter if it was for renewal, adjusting the cover or to make a claim, the interpersonal experience and advice from Rugby Financial has been second to none!

    Owner's reply
    Thanks Keith for the lovely review 👍🏼
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    L Rawlinson
    780 days ago
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    Amazing company and staff. I have always received a high standard of customer service. Highly recommend!

    Owner's reply
    Thank you for the great review
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    L Connor
    780 days ago
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    Rigby Financial have been managing our insurance for many years now and I wouldn't go anywhere else. Kieron and his team are very responsive, professional, and always on hand if I need any help or advice.

    Owner's reply
    Thank you for the great review 👍🏼

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